Most residents have three bins:

  • garbage (red bin)
  • recycling (yellow bin)
  • garden waste (green bin).

Ensure you do not place your bin at kerbside before 5pm the day prior to collection and return it your private property as soon as practicable after collection. Leave your bin with the lid opening toward the road and keep at least 30 cm between each bin. DON'T place bins under overhead hazards such as trees, wires and awnings. We need a minimum height of 5 metres from the ground to any overhead object to safely service your bin. Bins that present safety risks for collection will not be serviced.

We still collect bins if your service falls on a public holiday. Collections may take place earlier than 4am on public holidays due to landfill opening hours.

Prevent pollution by making sure you never overfill your bin and ensure the lid is properly closed. Overfull bins or bins weighing more than 80 kg may not be collected. We can’t collect items placed next to - or on top of - bins.

When is my bin day?

Check your bin day online or download a waste information booklet for your fridge. This includes a calendar with your bin collection days.

Contact us if you’re a resident of a large complex to find out your bin day as this may differ from single dwellings in your area.

Report a missed bin collection

Report a missed garbage (red lid) bin collection

Report a missed recycling (yellow lid) bin collection

Report a missed garden (green lid) bin collection

After you've let us know about your missed bin, the turnaround for collection is:

  • Missed garbage (red) bin: next working day
  • Missed garden (green) or recycling (yellow) bin: the following week's collection day.

Report a damaged, lost or stolen bin

Report a damaged, lost or stolen garbage (red lid) bin

Report a damaged, lost or stolen recycling (yellow lid) bin

Report a damaged, lost or stolen garden (green lid) bin

  • aluminium
  • aerosol
  • glass bottles and jars - clear, brown and green
  • paper and cardboard - magazines, phone books and clean pizza boxes
  • paper - a small number of staples is acceptable
  • plastic containers, bottles, tubs and jars - no lids smaller than a 50-cent coin
  • steel cans
  • window-faced envelopes

  • batteries
  • bubble wrap
  • CDs and DVDs
  • ceramics or crockery, such as drinking glasses or plates
  • chip packets
  • clothes
  • cutlery
  • dirty foil
  • electronic goods
  • garden materials
  • gas bottles
  • soiled pizza boxes
  • household garbage
  • lids smaller than a 50-cent coin
  • light globes
  • meat trays contaminated with food or meat
  • mirrors or glass from furniture
  • motor oil
  • nappies
  • needles
  • paper towels
  • plastic bags, plastic film or bin liners
  • polystyrene foam, cups or trays
  • shoes
  • shredded paper
  • tissues
  • toys

We wish it were that simple! Not all triangle symbols are created equal. This number refers to a type of plastic and not its suitability for recycling.

For example, polystyrene is usually labelled with a triangle and the number six but it can't be recycled. Other products that could be recycled may not be stamped because of a decision by the manufacturer.

Green bin (garden waste)

  • flower cuttings
  • lawn clippings
  • leaves
  • palm fronds cut into 1m lengths
  • sticks and branches no longer than 1m in length and no thicker than a broomstick
  • weeds

  • bamboo
  • bricks or building materials
  • food waste
  • gas bottles
  • household rubbish
  • liquid and hazardous waste
  • plastic bags or bin liners
  • plastic plant pots, tubes or garden equipment
  • polystyrene and other containers
  • rocks
  • sawdust
  • soil
  • tree stumps or logs

Sounds like you've got a green thumb! Options for removal of your excess green waste:

Red bin (garbage)

  • broken glass and ceramics
  • disposable nappies
  • lids, caps and nozzles
  • plastic bags, chip packets and wrap -  or alternatively, REDcycle your soft plastics
  • polystyrene foam
  • soiled paper and cardboard

  • batteries
  • chemicals, oils, liquids and hazardous waste  - please dispose of these at our Household Chemical Cleanout events
  • electronic waste -  please dispose of this at our E-Waste Collection events
  • garden waste
  • gas cylinders
  • glass bottles and jars
  • milk and juice cartons
  • needles
  • newspapers and magazines
  • rocks, bricks and soil (including any other building materials)

Waste Education Posters

Printable posters to help residents identify what goes in each waste bin.

If you’re a strata manager, contact us for A2 printed copies of these guides to help educate residents about what goes in which bin.