Make a payment

You will need your unique reference number that is located on the bottom of your rate notice.

Pay your rates over the phone on 1300 886 435 with Visa, MasterCard or American Express.

Pay your rates from your bank account or credit card via your financial institution. You will need to use the biller code: 1693 and the reference number on your rate notice.

Watch this short video on How to schedule your BPAY payment.

Note: we are unable to issue a tax invoice for BPAY payments - please use the bank issued transaction number as reference.

Complete a Direct debit request form - PDF - 146 KB to set up or change your bank account details for the payment of your rates.

You must:

• provide a bank account or debit form (not credit card)
• write your signature by hand (e-signature not accepted)

Instalment notices will remind you when a payment is due for deduction from your account.

Return completed forms to us via:

• Email to ratesonline@ssc.nsw.gov.au
• Mail to Locked Bag 17, Sutherland, 1499
• In person at Sutherland Shire Council Administration Centre
  4-20 Eton Street, Sutherland, NSW

Pay your rates in person at our Customer Service Centre located at 4-20 Eton Street, Sutherland, NSW. Accepted payment methods are Credit Card or eftpos only (no cash or cheque).

Take your rates notice to any Australia Post outlet. Accepted payment methods are cash and cheque only (no Credit Cards).

Council no longer accepts payments by cash or by cheque at our Administration Centre and other facilities including our libraries, leisure centres and Hazelhurst Arts Centre.

The use of cash and cheques for the payment of rates notices can still be made at any Australia Post outlet.

We have also removed merchant fees, so you will no longer have to pay them when you pay us using a credit card.