To change your postal address on your rates notice, complete the Change of Address online form.

To change the name on your rates notice, visit Land Registry Services.

To receive your rates notice by email instead of mail, register online at Register to receive e-notices form (one -time registration).

If you are either:
  • the new owner of a property or
  • owner of a property on recently subdivided land
you will receive a new rate notice by mail with your property's unique 'e-notice reference number'.

If you are a new owner, it might take a few months to come in the mail - look out for a rate notice from Council which has an e-notice reference number to register for electronic rates notices (e-notices).

You can find it on the top right corner of your rates notice.

Enotice code snippet from rates notice

Update your email address by logging into the e-notices dashboard and selecting "Update contact details."

If you are either:
  • the new owner of a property or
  • owner of a property on recently subdivided land
you will receive a new rate notice by mail with your property's unique 'e-notice reference number'.

You can register with BPAY View to receive, pay and store your Council rates notice in your personal online banking platform. It's easy to set up. Simply follow the steps on BPAY For You - Pay And Receive Bills or contact your financial institution for more information.

Please let us know if an owner has passed away so we can update the records.