If you cannot make full payment of your rates by the due date, you should schedule ongoing payments to manage your outstanding balance.
Individuals facing financial hardship
If you are experiencing financial hardship and wish to apply to explore other arrangements offered under our Debt Recovery and Hardship Policy - PDF - 508 KB, contact us.
Otherwise you can email us providing your name and contact details and we’ll organise for a Council Officer to contact you.
The following Australian Government organisations provide a range of financial advice and social support for members of our community:
- MoneySmart - find free calculators, tips and guidance
- Head to Health - find digital mental health resources from trusted service providers
- Wesley Mission Assistance - provides free financial counselling