Financial hardship

If you can't pay your quarterly rate instalment by the due date, please contact us about our flexible payment arrangements.

Individuals facing financial hardship

If you are experiencing financial hardship and wish to apply to explore other arrangements offered under our Debt Management & Hardship Policy - PDF - 279 KB, please contact a free Financial Counsellor to complete the Application for Financial Hardship.  This form must be completed by both you and a licenced Financial Counsellor.

Apply for hardship relief from Council - PDF - 162 KB