Financial hardship

If you cannot make full payment of your rates by the due date, you should schedule ongoing payments to manage your outstanding balance.

Individuals facing financial hardship

If you are experiencing financial hardship and wish to apply to explore other arrangements offered under our Debt Recovery and Hardship Policy - PDF - 508 KBcontact us.

Otherwise you can email us providing your name and contact details and we’ll organise for a Council Officer to contact you.

Apply for hardship relief from Council - PDF - 965 KB