Deaf, hard of hearing or speech impaired

Our Customer Service staff are trained to receive calls via the National Relay Service which is a phone solution service for people who are deaf, hard of hearing or who have a speech impairment and need to communicate over the phone.

National Relay Service

Telephone interpreter services

Translating and Interpreting Service (TIS) is provided for people who do not speak English and for English speakers needing assistance.

TIS services over 75 different languages for the cost of a local call from anywhere in Australia. TIS will coordinate a three-way telephone conversation with a Council officer. You will need to provide Council's phone number to the translation service P 9710 0333

The Translation and Interpreting Service can be contacted on P 13 14 50.

Translating and Interpreting Service TIS

当你需要一个解释电话 P 131 450
¼ôáí ÷ñåéÜæåóôå äéåñìçíÝá êáëÝóôå ôï  P131 450.
आप एक दुभाषिया कॉल 131 450 की आवश्यकता होती है।
Se avete bisogno di un interprete chiamata P 131 450.
Cuando se requiere una llamada intérprete P 131 450.
Когда ва требуется переводчик вызов P 131 450.