Coronavirus and Business

Sutherland Shire Council is committed to ensuring that we provide the most relevant information, as provided by the leading public health agencies about coronavirus (COVID-19) for our local businesses. Below we have listed some of the most relevant government websites for businesses to check as frequently as possible.


Become a COVID Safe business

Step 1
Complete a COVID-19 Safety Plan

COVID-19 Safety Plans help to protect your staff, customers and visitors as you get back to business.

Some businesses will need to complete a COVID-19 Safety Plan under the public health orders, but you can also voluntarily complete one. To find out if you need to complete a COVID-19 Safety Plan, select your industry below.

There are different plans for different industries, and they all provide advice on:

  • hygiene and safety
  • physical distancing
  • recording contact details of staff and customers
  • staff wellbeing.

When you’re completing your plan, consult with your staff, and share it with them when it’s done. Find a COVID-19 Safety Plan for your industry.


Step 2
Register as a COVID Safe business

As a COVID Safe business, you’ll be able to show customers that you’re committed to keeping them safe. Customers will also be able to provide feedback in real-time.

You can register online after you have completed your COVID-19 Safety Plan.

When you’ve registered, you’ll get:

  • digital COVID Safe badge for use on Google and social channels
  • posters on safety and hygiene
  • reports on how your customers rate your business safety

Registering your premises is optional and comes with some obligations. You’ll need a COVID-19 Safety Plan to register.

If you have completed your COVID-19 Safety Plan, you can now register as a COVID Safe business.


Step 3
Show that you’re COVID Safe

The final step is showing that you’re doing your part to keep our community COVID Safe:

  • download and display your COVID Safe posters and make your customers feel confident
  • consider using a contactless method such as a QR code to collect customer details for contact tracing
  • share your completed COVID-19 Safety Plan with your staff to ensure their wellbeing
  • display your COVID Safe badge on your digital and social channels such as Facebook and Google Maps
  • train new workers to act in a COVID Safe way
  • keep your plan up-to-date when there are changes to the rules.

Customers can provide feedback on how your business is providing a COVID Safe environment.


Sutherland Shire Council

On 16th April Sutherland Shire councillors have unanimously endorsed an initial COVID-19 Relief Package to support residents and businesses as NSW continues to grapple with the unprecedented impact of the Coronavirus pandemic. Read the media statement here. Get the detailed business paper here. Read the meeting minutes here.


Council Tenants – Apply for Rent Relief


Council’s Public Health webpage


Subscribe to Sutherland Shire Council’s business fortnightly e newsletter for more updates


Like our facebook page (shirebusiness) for regular updates


See our restaurant & café directory here. Get behind our local shire restaurants and support the local economy by ordering a meal today!


Share the love on social media #supporttheshire and tell us which businesses are rising to to the COVID19 challenge



NSW Government


NSW Health

Information and advice on COVID-19 (coronavirus) for community and businesses in New South Wales.


Service NSW

NSW businesses are now able to access a range of advice and support related to COVID-19 including the $10,000 small business grant.  This hotline will now be available 24/7. Phone 13 77 88


NSW Small Business Commissioner

The NSW Small Business Commissioner has some FAQs relating to employer obligations and leave, business advice and dispute resolution.


Business Connect  

NSW Government program offering subsidised business advice to businesses affected by disasters and emergencies. Phone - 95455900 for Realise Business, the local provider of this program.


Safe Work NSW

Coronavirus advice and guidance for safe NSW workplaces


NSW Treasury

NSW economic stimulus package supporting health businesses and jobs.


Fair Trading NSW

Coronavirus frequently asked questions on consumer and business rights.


Revenue NSW

Covid - 19 Stimulus package for payroll tax - Frequently asked questions.


NSW Easy to do business

Get access to a free business concierge to navigate licence and permit requirements.



Australian Government


Department of Health

For general health information about coronavirus

Get the latest COVID‑19 news, updates and advice from Australian Government agencies

Summary of information about coronavirus for small business including financial assistance packages, eligibility, timing and support. Phone 13 28 46


Download the COVIDSafe app here. Downloading the app is something you can do to protect you, your family and friends and save the lives of other Australians.


Australian Taxation Office

 Find out how the ATO is supporting businesses affected by coronavirus including the JobKeeper payment.


My Business Health

Supporting good mental health, access tools, templates and tips to manage business challenges.


The Treasury

Australian Government Stimulus Package including cash flow assistance for businesses, temporary relief for financially distressed businesses, instant asset write off and other support for businesses.


Safe Work Australia

Advice for employers and measures to have in place to maintain a safe workplace during coronavirus.


Fair Work Ombudsmen

Employer and employee frequently asked questions about workplace obligations and entitlements if you’re affected by the outbreak of coronavirus.


Office of the Australian Information Commissioner

Coronavirus (COVID-19): Understanding your privacy obligations to your staff - handling of employee health information.


Head to Health

The Government’s digital mental health portal


Address: ,

More information


Enquiries can be directed to Business and Tourism on 9710 0892 or

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