Our after-hours team is available to take calls relating to risk or safety on 02 9701 0333 outside of the Christmas and New Year holidays operating hours. For all other general enquiries you can log your request via Report it online.
In an emergency situation, please call 000.
Customer Service and Call Centre opening hours over Christmas and New Year 2023 / 2024 | ||
|---|---|---|
Day | Date | Opening Hours |
Monday | 18/12/23 | Call Centre 8am to 5pm Cust Serv Counter 8:30am to 4:30pm |
Tuesday | 19/12/23 | Call Centre 8am to 5pm Cust Serv Counter 8:30am to 4:30pm |
Wednesday | 20/12/23 | Call Centre 8am to 5pm Cust Serv Counter 8:30am to 4:30pm |
Thursday | 21/12/23 | Call Centre 8am to 5pm Cust Serv Counter 8:30am to 4:30pm |
Friday | 22/12/23 | Call Centre 8am to 2pm Cust Serv Counter 8:30am to 2pm |
Saturday | 23/12/23 | Closed |
Sunday | 24/12/23 | Closed |
Monday – Christmas Day PH | 25/12/23 | Closed |
Tuesday – Boxing Day PH | 26/12/23 | Closed |
Wednesday | 27/12/23 | Closed |
Thursday | 28/12/23 | Closed |
Friday | 29/12/23 | Closed |
Saturday | 30/12/23 | Closed |
Sunday | 31/01/23 | Closed |
Monday – New Years Day PH | 01/01/24 | Closed |
Tuesday | 02/01/24 | Call Centre 8am to 5pm Cust Serv Counter 8:30am to 4:30pm |
Wednesday | 03/01/24 | Call Centre 8am to 5pm Cust Serv Counter 8:30am to 4:30pm |
Thursday | 04/01/24 | Call Centre 8am to 5pm Cust Serv Counter 8:30am to 4:30pm |
Friday | 05/01/25 | Call Centre 8am to 5pm Cust Serv Counter 8:30am to 4:30pm |