Our amazing Box Office team are available to help you with purchases in person or over the phone.
For more information, please click or tap on the links below.
How to Book
Gift Vouchers
Group Bookings
Dining In
CONCESSION TICKETS
Concession tickets are available to the following persons unless the promoter advises otherwise: pensioners, senior card holders, unemployed, full time students and people under the age of 18.
COMPANION CARDS
The SEC accepts the Companion Card for all their events and for all promoter events, unless the promoter has advised otherwise.
A complimentary ticket will be issued to the companion of a person with a disability. For more information on the Companion Card Program visit http://www.nswcompanioncard.org.au/
TRANSACTION FEES
Transaction Fees apply and are determined by the delivery method selected during the booking process.
Standard Mail $3.50
Collect at Box Office $2.50
Print@Home $1.50
REFUND POLICY
Tickets cannot be refunded after purchase except as provided for in the Live Performance Australia Ticketing Code of Practice
SUBSCRIBER TICKET EXCHANGES
Subscribers are entitled to one free exchange under the following conditions:
- we are happy for you to phone and make a reservation for a new performance however the tickets must be returned to the SEC Box Office no later than 48 hours prior to the performance you are exchanging out of or into, whichever is sooner. The reservation will be held for 7 days only.
- If you have selected a dining option with the performance ticket, then your dining tickets must be returned no less than 48 hours prior to the performance or be forfeit.
- Exchanges made less than 48 hours prior to the performance are considered late and incur an exchange fee of $3 per ticket. The cut-off time for late exchange is 12 noon for a performance on the same day.
- Tickets may only be exchanged for a performance listed in the Subscription package.
- You can exchange more than once but secondary exchanges will incur a $3 per ticket fee.
- Ticket exchanges are subject to availability.
PRIVACY AND CONFIDENTIALITY
Sutherland Shire Council is required to comply with the information protection principles in the Privacy and Personal Information Act 1998 (PPIP Act). These principles regulate the collection, storage, use and disclosure of personal information held by government agencies.