Your bin should be placed on the kerbside before 5am on the day of collection, close to the kerb with the lid opening towards the road. The bin should be at least 30 cm clear of other bins, cars and telegraph poles.
If your service day falls on a public holiday, your bin will still be collected (collections start at 4am on public holidays (3am on Christmas Day and Good Friday due to Landfill opening hours)).
To prevent spillage ensure your bin is not over full (weight restriction of 80 kilos) and the lid is properly closed. Please bring the bins in as soon as possible after the service.
To download the 2016/17 Waste Information Booklet, please enter your address details below to identify your collection day.
Report a missed bin collection, lost, damaged or stolen bin
What is my bin collection day?
Required fields are denoted by *
Yellow lid bins (recycling)
Apply for an additional recycling bin online
What you CAN put in a yellow lid bin
- Plastic containers, bottles, tubs and jars (no small lids as they are made from a hard plastic and are non-recyclable).
- Aluminium, aerosol and steel cans.
- Glass bottles and jars (clear, brown and green).
- Liquid paperboard containers (eg, milk/juice cartons).
- Paper and cardboard items (magazines, phone books, clean pizza boxes).
- Window-faced envelopes and a small number of staples on paper.
- Labels can be left on jars and tubs.
What you CAN'T put in a yellow lid bin
- Plastic bags, film or bin liners.
- Chip packets.
- Lids (small).
- Paper towels or tissues.
- Shredded paper (dispose of in a compost system or bagged and placed in red lid garbage bin).
- Food contaminated paper meat trays.
- Household garbage.
- Clothes and shoes.
- CDs, DVDs or videos.
- Garden material.
- Dirty foil.
- Mirrors or furniture glass.
- Ceramics or crockery such as drinking glasses or plate glass.
- Polystyrene foam, cups or trays.
- Heavily soiled pizza boxes.
- Bubble wrap.
- Motor oil.
- Gas bottles.
- Electronic goods.
- Light globes.
Should I use the triangular recycling symbols?
Council avoids using triangles and their numbers as they have caused confusion. For example, polystyrene that is usually labelled 6 cannot be recycled and plastic bags which cannot be recycled in the yellow bin are sometimes labelled 2. Additionally, some manufacturers' products are recyclable but the company has chosen not to stamp their product with a number and triangle (to save money).
Download the Recycling Bin Poster for your reference at home, work or school, or have one sent in the post (available in A4 and weather proof A2 size).
Green lid bins (garden waste)
Apply for an additional garden waste bin online
What you CAN put in a green lid bin
- Flower cuttings.
- Weeds (garden material is composted at high temperatures so weeds are acceptable).
- Lawn clippings.
- Sticks/branches no longer than one metre in length or thicker than a broomstick.
- Palm fronds cut into one metre lengths.
What you CAN'T put in a green lid bin
- Food waste (as the garden material is composted in the open at the Lucas Heights tip).
- Hazardous liquid waste.
- Any type of plastic bags or bin liners.
- Household rubbish.
- Gas bottles.
- Plastic plant pots, tubes or garden equipment.
- Polystyrene or other containers.
- Soil, rocks, bricks or building materials.
- Tree stumps or logs.
What if I regularly have excess garden waste material?
- Put it out in your twice yearly council clean up.
- Take it to the woodchipping service.
- Take it to Pioneer Waste.
- Apply for an additional garden waste bin (providing you have not previously contaminated your garden waste, you may be eligible for an additional bin).
- Consider composting your excess garden waste.
Single dwellings, townhouses and villas are entitled to a 240L bin as part of their regular service charge. Generally unit blocks are not provided with a garden waste bin due to having minimal garden waste and room for storage of bins. However, the strata management or body corporate can send a letter requesting a garden waste bin to council.
Red lid bins (general waste)
All materials that cannot be recycled or composted should be placed in your red lid bin.
Apply for an additional red lid bin online
Requests for additional 240L red lid bins for multi occupancy dwellings (units) should be submitted by the managing body of the unit complex.
What you CAN put in a red lid bin
- Plastic bags, chip packets and wrap.
- Polystyrene foam.
- Lids, caps and nozzles.
- Disposable nappies.
- Broken glass and ceramics.
- Soiled paper/cardboard.
What you CAN'T put in a red lid bin
- Rocks, bricks and soil.
- Glass bottles and jars.
- Recyclable plastics.
- Newspapers and magazines.
- Milk and juice cartons.
- Gas cylinders.
- Garden waste.
Single dwellings are entitled to a 120L bin as part of their regular service charge. Unit blocks share 240L bins, one between two properties. Waste capacity is based on approximately 120L of waste per unit per week.
Do not over fill your bin as bins filled to the point where the lid cannot close will not be collected.
Council may conduct random waste audits to determine current waste management system performance. These audits provide valuable information to enable us to tailor our education message and will assist us to improve future services to the community.
Individual property addresses are not reported at any point in the audit process, collected waste is aggregated by collection day to determine general household waste trends.
Should you have any concerns or which to discuss this further, please contact us on 9710 0333.
Policies and documents
Local Waste Management Policy
Bin Contamination Policy
Domestic Waste Service Collection Policy
Prebooked Council Clean Up (Large Complexes) Form
Additional Recycling and Green Bins
Additional Red Lid Bins
Enquiries can be directed to Customer Service on 9710 0333 or firstname.lastname@example.org