Council parking patrol officers are trained to assist the local community with information and advice. They are also authorised to issue penalty notices for a range of offences.
Penalty notices may be issued directly to a person, placed on a vehicle or sent by mail.
The amount charged for a penalty notice is set by legislation and once issued it can not be withdrawn by the officer. However, you can request a review or elect to have the matter heard in court.
Photos of an offence can be requested from council or the SDRO - find out more.
Payment and review
The State Debt Recovery Office (SDRO) is responsible for the receipt and collection of all penalty notices. Penalty notices are not paid to council.
All matters relating to a review of a penalty, election to be heard in court or other correspondence should be directed to the SDRO
Options are as follows:
Pay the penalty to SDRO
The SDRO offers the following payment options:
- Credit card (phone or online).
- Mail (cheque or money order).
- In person (Post Office).
- Direct debit.
- Instalments (for cases of financial hardship).
Pay fine with the SDRO
Request a SDRO review
You can request a review of the penalty notice if you believe an error has been made or you wish to seek leniency due to special circumstances which contributed to the offence.
A request for review must be made directly to the SDRO by the due date on the penalty reminder notice.
Lodge a review request with the SDRO
Elect to take to court
You can elect to have the matter heard in court.
Penalty Notices - Photo Requests