Delivery Program 2017-2021 and Operational Plan 2018-2019

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Message from the Mayor

As Mayor of Sutherland shire, it's my role to represent the voice of every single person in our community.

My commitment to you is to continue working to marry our community's vision for the future with plans Council has in place. Council's Delivery program for 2017-2021, the annual Operational Plan and our Budget for 2018-2019 are based on the things you've told us you value and need to maintain your quality of life in Sutherland Shire.

The Delivery Program and Operational Plan focus on the six key outcome areas you told us were most important to you.

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Message from the General Manager

I'm pleased to present our Delivery Program 2017-2021 and Operational Plan for 2018-2019.

The Operational Plan 2018-2019 is the second year of the Delivery Program 2017-2021. These plans and programs contain our commitment to you, including the activities we will deliver to achieve our Community Strategic Plan and make a difference in the lives of our community. We will work collaboratively to ensure our expenditure and efforts are delivering the right level of services and assets for you.

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Our Vision

a connected and safe community that respects people and nature, enjoying active lives in a strong local economy.

Our Purpose

We believe in creating a thriving community of active lives connected to nature.

Our Values

EVOLVING - We see ourselves as being one with our community, and build strong connections based on an open and understanding approach.

ACTIVE - We have a can-do attitude and believe in delivering a positive contribution to our community.

COLLABORATIVE - We embrace opportunity and change, championing new ideas and providing creative solutions to problems.

RESPECTFUL - We act with integrity and listen to all, operating in a transparent way that values what makes the Shire special.

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Collaboratively the General Manager’s Office and the four Directorates are responsible for the implementation of the Delivery Program and Operational Plan.

Shire Infrastructure - Asset Management Services, Project Services, Design Services, Traffic and Public Domain Services, Operational Services and Emergency Management.

Shire Services - Business, Sport & Social Services, Children’s Services, Events and Performing Arts, Hazelhurst Gallery, Libraries, Leisure Centres, Beach Services, Public Safety and Properties.

Shire Planning - Strategic Planning, Environmental Science, Development Assessment, Environment, Health and Building Compliance.

Corporate Support - Information Management and Technology, Customer Service, Governance, Risk & Compliance, Strategy & Engagement, Finance, Asset Planning and People & Culture.

Your Councillors

The Shire is divided into five Wards (A, B, C, D, E). The Council numbers fifteen, with three Councillors to each Ward. Every two years the Councillors choose one of their number to be Mayor and Deputy Mayor for the next two years.

For more information on your Councillors, please go to our Councillors & Wards page

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About Sutherland Shire

Sutherland Shire is located at the southern border of the Sydney metropolitan area, 26 kilometres from the Sydney CBD. It’s home to one of Sydney’s longest surf beaches, spectacular national parks and sparkling blue waterways. Our relaxed atmosphere offers an emerging food scene, fashion and design stores mixed with easy coastal charm. Sutherland Shire is rich with history, with over 2,000 Aboriginal sites and the site of Lieutenant (later Captain) James Cook’s landing place at Inscription Point in the Kamay Botany Bay National Park.

For more information about the Sutherland Shire, click here.

Engaging the Community

Our Delivery Program and Operational Plan have been directed by the aspirations, knowledge and ideals that were expressed through consultation with our community for our Community Strategic Plan and feedback on our performance provided through our community wide survey conducted in late 2016 with over 600 residents. The survey respondents rated importance and satisfaction for our services and facilities.

A further comprehensive survey was conducted in 2017, with over 2,400 residents, with the results continuing to feed into our ongoing Delivery Program and Operational Plan.

A complete list of all community engagement undertaken in 2017/18 is included at Appendix B.

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Overall Performance of Council

In the 2016 survey*, Residents rated the overall performance of Council as ‘moderately high’, with 92% of residents.

The 2017 survey ^ results were consistent with the 2016 suvery with 49% of residents feeling positive about Council.

*Based on Micromex Research NSW Local Government Area (LGA) Brand Score Benchmark across 152 LGAs (2016)

^ Based on the 'Shout out to the Shire: Making Decisions for the Future' survey (2018)

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Funding at a Glance

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Reading the Plan

The Delivery Program is a four-year plan that covers the term of an elected Council. To create the Program, we looked at the Community Strategic Plan (Our Community Plan) and asked what we could achieve over the next four years to bring us closer to the community’s vision and values.

The four-year Delivery Program is reviewed annually to determine which objectives set out in Our Community Plan can be achieved within Council’s available resources, and an Operational Plan of actions for the coming financial year is created. This ensures that Council’s long-term planning is consistent with the current and future needs of the community.

The Operational Plan 2018-2019 is the second year of the Delivery Program 2017-2021. It outlines the actions that will be undertaken, measures for each action, accountable business unit/s and a reference to the Community Strategic Plan strategies to which the action is contributing.

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Outcome 1: A Community Informed and Engaged in Its Future

A key ingredient in the high quality of life experienced by our residents is a feeling of belonging to our local community. Our residents want to preserve and enhance the sense of community by ensuring that they are engaged, not only in the delivery of services, but also in decision making processes. Residents want access to information and knowledge that will enable them to provide sound input on policies and decisions that will shape the future of Sutherland Shire.

Our research has identified the need to improve our engagement practices and actively engage residents across the generations in ongoing conversations. We will aim to empower our community to better understand the challenges posed by change and growth and evolve a partnership where we can each share our aspirations, concerns and values.

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Outcome 2: A Beautiful, Protected and Healthy Natural Environment

Our community strongly values our access to the rich and diverse natural environment of Sutherland Shire. We have over 1000 parks and reserves and over 3000 hectares (30km2) of land containing bushland vegetation under Council management. Our Green Streets and Greenweb programs help support our natural flora and fauna. Our coastal environment and waterways are key features of our natural environment and highly valued by our community.

There are a range of factors impacting the natural environment. Our weather is changing, we have experienced recordbreaking heat trends and at the same time total tree canopy is reducing, making our streets hotter which impacts our energy bills.

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Outcome 3: A Caring and Supportive Community

Through consultation we know that having a sense of community is important to our residents. We want to be connected to Sutherland Shire as a place but also be part of a community.

Demographics clearly show that we have an ageing population. We will need to deliver services that enable baby boomers to remain active and engaged, physically and intellectually. There will be an increasing demand for health care and community support services that will enable people to age in place. An increase in the number of families with children continues to drive demand for children’s services, and increased costs of living create challenges across the community.

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Outcome 4: A Culturally Rich and Vibrant Community

Culture is a vital part of a healthy and connected community. We not only live in Sutherland Shire, but we also play here. We love our cultural centres such as Hazelhurst Gallery and Arts Centre and our cultural events which celebrate and strengthen our cultural landscape and identity. Our shared culture helps us bond and create a strong and respectful community of which we are proud. We are becoming more culturally diverse and have significant Aboriginal heritage in our area that we want to celebrate.

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Outcome 5: A Prosperous Community

While our community is relatively prosperous, with low unemployment rates and high average household incomes, there are still disadvantaged and vulnerable people in our community. Investing in education and learning, from early childhood to later years, is not just good for individuals - but for communities as a whole. We know that quality early education services enrich the lives of children and families, and lifelong learning and engagement builds social and neighbourhood connections. Strong education and training outcomes bring more and better jobs to an area and improve local business and economic outcomes for everyone. By helping our local economy grow and increasing opportunities for all in Sutherland Shire we build a strong base for our community.

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Outcome 6: A Liveable Place with a High Quality of Life

Quality of life is important to us and overwhelmingly the community feels they have a great quality of life in Sutherland Shire. The quality of life we value is enhanced by a strong sense of connection and safety in our community and the liveability of our urban environment.

The community is concerned about the challenges presented by urban growth. We want a future where growth is balanced with environmental and social outcomes that maintain the high quality of life we value.

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Strategic Alignment

The Delivery Program is structured in line with our six outcomes of the Community Strategic Plan (CSP), however each deliverable outlined in the program may contribute to progress across multiple outcomes. The table highlights where each deliverable contributes to achieving our six CSP outcomes:

  1. Outcome 1: A Community Informed and Engaged in Its Future
  2. Outcome 2: A Beautiful, Protected and Healthy Natural Environment
  3. Outcome 3: A Caring and Supportive Community
  4. Outcome 4: A Culturally Rich and Vibrant Community
  5. Outcome 5: A Prosperous Community
  6. Outcome 6: A Liveable Place with a High Quality of Life

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Financial Management

This budget represents business as usual and is framed on existing service levels and is based on all the assumptions and decisions outlined within the Long Term Financial Plan.

This budget model provides balanced budgets across each year of the Long Term Financial Plan. This has been achieved by reducing the capital allocations to match the projected level of funds available.

Specific inclusions in this budget are the major refurbishment of the Sutherland Entertainment Centre and commencement of upgrade works at Cronulla Plaza, funded from property sales. Excluded works include the redevelopment of Caringbah Leisure Centre, completion of the Cronulla Plaza upgrade and Dunningham Park Seawall.

To read more, download the Financial Management Section.

Download our Delivery Program 2017-2021, including Operational Plan 2018-19

The four-year Delivery Program (2017-2021) and annual Operational Plan and budget for 2018-2019 set out the key deliverables and actions Council will undertake across the six key outcomes areas that form the framework of our Community Strategic Plan.

Download - Delivery Program2017-2021/Operational Plan 2018-19 - pdf

Download - Autumn 2018 (Accessible word)

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We’d like to know what you think!

To help us continue to improve the Delivery Program/Operational Plan, we invite you to leave your feedback.

What did you like?

What can we improve on?

What else would you like to see?

The survey should take less than 5 minutes to complete.

Click here to complete the DP OP Feedback Survey

Download - Autumn 2018 (Accessible word)

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