Your Rates - Frequently Asked Questions




How are my rates calculated?

Council calculates your rates by multiplying the applicable rate-in-the-dollar (Categorized as either Business or Residential)  with your land value as notified by the Valuer General.

The rate-in-the-dollar, or rate per dollar of land, is determined by Council each year as part of its overall review of the rates structure.

The total rates income Council can collect each year is bound by the rate-pegging limit set by the NSW Independent Pricing and Regulatory Tribunal (IPART) which is set at 1.5% for the 2017/18 financial year.

Council also determines a “minimum rate”, which ratepayers will have to pay if their land value rate in the dollar calculation is less than the minimum rate, which mostly applies to home units.  In 2017/18 the minimum rate has been determined as $588.76.  If your land value rate in the dollar calculation came to $550 for example, you would be charged the minimum rate of $588.76. 

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How is my land
value determined?

Your property land value is determined by the NSW Valuer General and Council is obliged by law to apply the latest land valuations. You should have already received a new Notice of Valuation with a Base Date of 1 July 2016 that will be used in the 2017/18 financial year.

The average valuation increase across Sutherland Shire was 22%. View valuation changes for Business and Residential properties in Sutherland Shire. 


Can I dispute my
land value?

A person can object to their land valuation generally within 60 days after receiving the Notice of Valuation.   This can be done either using the Valuer General online form or by calling 1800 110 038 and requesting an objection form for completion.  

 You must continue to pay your rates while an objection is being considered.   An adjustment will be made if your objection leads to a change in valuation as advised by the NSW Valuer General.    


Why have my rates changed?  Your rates have changed because new land valuations were issued effective 1 July 2017. The average valuation increase across Sutherland Shire was 22%. Other factors include Council’s annual review of its rates structure and the maximum rate-pegging increase approved by IPART (1.5% for 2017/18 financial year).

Council has determined average Sutherland Shire residential rates will only rise by 1.2% for 2017/18. Residential properties with a below average increase in land value will incur a rate rise of less than 1.2%, while those with an above average increase in land value will incur a rate rise of more than 1.2%.

 Any increase in Council’s total rates income above the rate-pegging, no matter how small, requires IPART approval and community consultation before it can be introduced. Council has not sought an increase above the rate-pegging limit for 2017/18. 


What else is
included on my
rate notice?
In addition to your rates, your notice has charges for Domestic Waste Collection and Stormwater Management Services.

Domestic Waste Collection -  includes your weekly garbage, fortnightly recycling/green waste and clean ups.  

Stormwater Management Services - Council uses this levy to improve the health of our waterways, upgrade stormwater infrastructure, reduce flooding,  and to promote reuse and harvesting of stormwater.

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Can I make a payment
arrangement for
my rates?

 Council encourages all ratepayers to meet their rate commitments as they are due. If you are experiencing financial difficulties in paying your rates, Council may be able to assist. Click through for further information.

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Will I be charged interest for late payment of my
rates and charges?


Yes, interest accrues daily at the rate of 7.5% per annum.   

Can I set up a
direct debit?

 Yes you can set up either an annual or quarterly direct debit by completing a Direct Debit application form here: Direct Debit Application Form or by contacting Council Rates Section on 9710 0585.   Please return to Council at least 10 days prior to the due date of your instalment as printed on your rates notice. 


Address: ,

More information

Policies and documents

Rates Recovery and Hardship Policy


Pensioner Rates Concession Application Pensioner Deferment of Rates Application Hardship Rate Relief Application How your Rates are Calculated Rates Statutory Declaration General


Enquiries can be directed to Rates Hotline on 9710 0585 or

Pensioner Rates Concession Pensioner Deferrment of Rates Hardship Rate Relief

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