Contact and Opening Hours over Christmas and New Year

Hours of operation

Customer Service (Service Counter)

Service Counter, Eton Street
Service Counter closed from 2:00pm, Friday 23 December until 8:30am, Tuesday 3 January 2017

Development Enquiry Office closed from 1.30pm, Friday 23 December to allow time for Service Counter to process applications.

Telephone Call Centre:

  • closed from 2:30pm, Friday 23 December until 8:00am, Wednesday 28 December, 2016, and 
  • closed from 5:00pm, Friday 30 December, 2016 until 8:00am, Tuesday 03, 2017

Residential Bin Collections

If your service day falls on a public holiday, your bin will still be collected (collections start at 4:00am on public holidays (3:00am on Christmas Day due to landfill opening hours)

Pre-booked Clean Up Service

Pre booked clean up service collections cease on Friday 16 December and recommence on Tuesday 3 January 2017

Leisure Centres

The opening hours of the following centres can be found on the right hand column of the each page

Sutherland Leisure Centre
Engadine Leisure Centre
Caringbah Leisure Centre
Como Swimming Complex
Menai Indoor Sports Centre

Sutherland Shire Libraries

Library operating hours between Christmas and New Year.

Hazelhurst Gallery and Cafe

Hazelhurst Gallery and Cafe will be open until 2:00pm on Christmas and New Year's Eve and closed on public holidays

Sutherland Entertainment Centre

The Sutherland Entertainment Centre Box Office will be closed from midday Thursday 22 December and will reopen at 9:00am on Monday 16 January 2017

Tickets and subscriptions can still be purchased online from the What's On section

Animal Shelter

The Animal Shelter is closed on public holidays.  Note however that it is open its usual hours on Saturday 24 December

Sutherland Shire Community Nursery

The Nursery has reduced hours over the holiday period

Childcare - Early Education Centres

Council's 11 early education centres will be closed from Friday 23 December and will reopen on Tuesday 3 January 2017 

Vacation Care will operate throughout the school holidays.

Between Christmas and New Year our Lucas Heights and Burraneer Bay centres will close, while Miranda will operate to cater for the needs of some working families.  

Council's Children's Services administration (9710 0466) remains open throughout the period except for public holidays.

Rate Enquiries

Rate  Enquiries will be closed from 23 December and reopen on 3 January 2017

As a result Section 603 certificates will not be processed and balance updates will not be available during this time.

If you wish to leave a message please call 9710 0585 or email

All messages will be actioned from 3 January 2017

For urgent enquiries contact Sutherland Shire Council on 9710 0333



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Enquiries can be directed to Customer Service on 9710 0333 or

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