Interlibrary Loans

If you ask we may be able to purchase books and other items not listed in our library catalogue, or borrow them from outside our library service.

Warning:  Fees apply to requests for material not held in the Library collection. For a free alternative you may suggest material for the Library to purchase. You must be a library member to make a request or suggestion.

What's the Difference?

When you make an interlibrary loan request we will make every effort to supply that item for you, based on the information you supply to us.  We will inform you when the item is available or if we cannot supply the material you requested.

Suggestions for purchase are assessed against the library's Collection Management Strategy. The library may or may not decide to purchase your suggestion. Either way, we do not inform you of the result; it is your responsibility to check the library catalogue periodically to see if the item has been acquired.

About Interlibrary Loans

By submitting an interlibrary loan request you are acknowledging that you have read and understood the following conditions of use.

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Extra charges apply for urgent requests, however, New South Wales public libraries might supply quickly at no extra charge.

Weekends - Core service level only is offered at weekends.

Service Rush
Turnaround The item or a negative response is sent within 24 hours* of receiving the request.
Charges $52.00 (Express Post included)
Service Express
Turnaround The item or a negative response is sent within 2 hours* of receiving the request.
Charges $70.50 (Express Post included; courier by quote)

Important: Turnaround times are given for the response from the lending library and DO NOT include delivery times.

If we decide to purchase:
If published in the last two years, we may purchase the item. You are notified when it is available.

If we decide to borrow:
We check the details, find libraries which have the item and make a request. If the first library cannot supply, we request it from another library, and so on. You are notified when it is available or if we cannot supply the item.

Delivery times vary. If you have a deadline, provide the last date the item will be still be useful to you.

New South Wales public libraries supply most of our loans.

We also borrow from the wider library network in Australia and overseas including Public Libraries, Educational Institutions, Special Libraries and State & National Libraries

Mostly, yes.

Some libraries will only lend items on the condition they are used within our library.

Occasionally other libraries add this restriction to a particular item because of its condition, cost or rarity.

To ensure our continued ability to participate in resource sharing with the wider library community this restriction may be applied by us when items are supplied for customers with outstanding fees or a poor borrowing history.

The owning library determines the length of the loan. Loan periods are not standard.

Renewals may be possible if requested just prior to the due date, depending on the policy of the owning library.

Items may be recalled by the owning library at any time. Recalled items must be returned promptly

Audio/visual material is less readily available for interlending than other formats. Customers are advised that many requests for A/V material are unsuccessful.

Suggestions for purchase of audio-visual material will be accepted, but we are unable to accept fee based requests to purchase CDs and DVDs.

The library has access to digital versions of many journals. Try searching for the article title in the Library Catalogue. You could also try looking through our collection of Research Databases.

If you don't find what you are looking for, requests may be made in person at any Sutherland Shire Library or online via the Article Request Form. A copyright declaration must be submitted before we can proceed with your request.

We may use another library or a commercial supplier to get your copy.

Where else can I try?

Trove searches Australian library collections (amongst other things). Search Trove for an indication of whether the books you are seeking are held in Australian libraries.

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More Information

Reference Services
Phone 9710 0351