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How to book

PURCHASING TICKETS

Online: via links from the show pages
Phone: (02) 9521 8888
Box Office: Monday to Friday from 9am till 4.30pm.

NB: The Box Office is open 30 minutes prior to a performance.

LOGIN to purchase tickets online

 

LOST TICKETS

Reserved seating tickets not purchased online can be replaced by calling the Box Office on (02) 9521 8888.

General Admission tickets cannot be replaced and should be treated like cash.

Retrieve lost tickets

SEAT SELECTION

Seats can be selected when purchasing online, by phone or at the SEC Box Office.

The SEC theatre has two levels:
Auditorium - ground floor and is wheelchair accessible
Dress Circle – upstairs. NB: there is no lift access.

ACCESSIBLE SEATING

For wheelchairs and accessible bookings please phone the SEC Box Office on (02) 9521 8888.

CONCESSION TICKETS

Concession tickets are available to the following persons unless the promoter advises otherwise: pensioners, senior card holders, unemployed, full time students and people under the age of 18.

COMPANION CARDS

The SEC accepts the Companion Card for all their events and for all promoter events, unless the promoter has advised otherwise.

A complimentary ticket will be issued to the companion of a person with a disability.  For more information on the Companion Card Program visit http://www.nswcompanioncard.org.au/

DO I NEED TO PURCHASE A TICKET FOR MY BABY?

Babies under 18 months do not generally require a ticket if they are able to be held or sat on your lap. Children over 18 months are required to purchase a ticket. Please note that some producers have different rules and it is always a good idea to check on the specific show

TRANSACTION FEES

Transaction Fees apply and are determined by the delivery method selected during the booking process.

Standard Mail $3.50
Collect at Box Office $2.50
Print@Home $1.50

REFUND POLICY

Tickets cannot be refunded after purchase except as provided for in the Live Performance Australia Ticketing Code of Practice

WARNING: Fans who search for “Sutherland Entertainment Centre” tickets on Google or other search engines could be redirected to an unauthorised re-seller(such aseBay, Gumtree or otherwise) that can leave the buyer vulnerable to overpriced tickets which may be cancelled or made invalid. If you attend with a ticket purchase via an unauthorised re-seller you may be refused entry. Please read the Live Performance Australia’s Safe Tix Guide and Consumer Guide.

PRIVACY AND CONFIDENTIALITY

Sutherland Shire Council is required to comply with the information protection principles in the Privacy and Personal Information Act 1998 (PPIP Act). These principles regulate the collection, storage, use and disclosure of personal information held by government agencies.

 

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