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How to book

PURCHASING TICKETS

Online: via links from the show pages
Phone: (02) 9521 8888
Box Office (Level 1): Monday to Friday from 9am till 4.30pm.

NB: The Ground Floor Box Office is open 30 minutes prior to a performance.

LOGIN to purchase tickets online

 

LOST TICKETS

Reserved seating tickets not purchased online can be replaced by calling the Box Office on (02) 9521 8888.

General Admission tickets cannot be replaced and should be treated like cash.

Retrieve lost tickets

SEAT SELECTION

Seats can be selected when purchasing online, by phone or at the SEC Box Office.

The SEC theatre has two levels:
Auditorium - ground floor and is wheelchair accessible
Dress Circle – upstairs. NB: there is no lift access.

ACCESSIBLE SEATING

For wheelchairs and accessible bookings please phone the SEC Box Office on (02) 9521 8888.

CONCESSION TICKETS

Concession tickets are available to the following persons unless the promoter advises otherwise: pensioners, senior card holders, unemployed, full time students and people under the age of 18.

COMPANION CARDS

The SEC accepts the Companion Card for all their events and for all promoter events, unless the promoter has advised otherwise.

A complimentary ticket will be issued to the companion of a person with a disability.  For more information on the Companion Card Program visit http://www.nswcompanioncard.org.au/

TRANSACTION FEES

Transaction Fees apply and are determined by the delivery method selected during the booking process.

Standard Mail $3.50
Collect at Box Office $2.50
Print@Home $1.50

REFUND POLICY

Tickets cannot be refunded after purchase except as provided for in the Live Performance Australia Ticketing Code of Practice

SUBSCRIBER TICKET EXCHANGES

Subscribers are entitled to one free exchange under the following conditions:

-  we are happy for you to phone and make a reservation for a new performance however the tickets must be returned to the SEC Box Office no later than 48 hours prior to the performance you are exchanging out of or into, whichever is sooner. The reservation will be held for 7 days only.

- If you have selected a dining option with the performance ticket, then your dining tickets must be returned no less than 48 hours prior to the performance or be forfeit.

-  Exchanges made less than 48 hours prior to the performance are considered late and incur an exchange fee of $3 per ticket. The cut-off time for late exchange is 12 noon for a performance on the same day.

- Tickets may only be exchanged for a performance listed in the Subscription package.

- You can exchange more than once but secondary exchanges will incur a $3 per ticket fee.

- Ticket exchanges are subject to availability.

PRIVACY AND CONFIDENTIALITY

Sutherland Shire Council is required to comply with the information protection principles in the Privacy and Personal Information Act 1998 (PPIP Act). These principles regulate the collection, storage, use and disclosure of personal information held by government agencies.

 

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