My Family Lounge
Have an existing My Family Lounge account?
If you have already registered, you can sign in to make any changes to your details, contacts, your child's enrolment and view the bookings you have made.
Sign in here
Don’t have a My Family Lounge account? Create your online account now.
Follow these easy steps...
Step 1 - Register to create an account
Step 2 - Complete all Mandatory Components of your and your child’s details -these will be marked *
Step 3 - Complete the online enrolment and upload the signed permission form (located under General Questions), ensuring all mandatory fields are completed
Step 4 - Save and Submit your completed Enrolment
If you leave a mandatory box blank, the system will inform you in red writing so you know what is missing. This will need to be corrected before the system will allow you to submit your Enrolment
Step 5 - Add Casual Booking
Step 1. Select Child
Step 2. Select Service
Step 3. Select Room (Select Vacation Care for a standard day of care. Select Optional Excursion to book in to the standard day of care including the optional excursion
Step 4. Select Day required (available days will appear in Green)
Step 5. Book selected day (repeat step 4 & 5 to book another day)
Step 6. Select Save changes if you want to book in another child
Select Save and Exit to finish making a casual booking.
N.B. Once you have booked your selected day/s they will be confirmed and appear in purple on your calendar located in the My Family Lounge under Add Casual Booking
There will be no confirmation email sent to notify you of your booked days. Simply log into your My Family Lounge Account and refer to day/s marked in purple under the calendar located in Add Casual Booking.
You can also book Vacation Care spots using the MFL app!