Biennial Business Survey

Sutherland Shire Council conducts a biennial business survey of local business operators and owners. The survey provides us with a great insight into business trading conditions, challenges and opportunities in the Sutherland Shire. Together we will continue to ensure that Sutherland Shire is a prosperous, fulfilling, diverse, resilient and self-sustaining local economy.

Thank you to the 660 local business who completed the 2018 Business Survey. It is our 4th survey of a biennial series which began in 2012.


Key findings of the 2018 survey


  • 43% of business are home businesses,
  • ‘Co-working’ premises significantly increased to 4% from 1% in 2016
  • 70% of businesses within the Shire have been in operation for 3 years or more years
  • The majority have located their business within the Shire to be close to home.
  • Fulltime employees have significantly increased from 33% in 2016 to 44% in 2018
  • Contractors have shown the greatest decline from 19% to 8%
  • The average turnover increased from $388,041 in 2016 to $544,995 in 2018
  • 28% of businesses have experienced skill shortages. Most are skilled trades specifically mechanics, chefs, engineers, IT sales, builders and carpenters.
  • Opportunities in the next 5yrs are business growth, expansion and capitlasing on the growth of increased customer base and awareness.
  • Challenges in the next 5yrs are increased competition, overcrowding, quality affordable business space, regulations and staffing.
  • 61% of businesses have taken steps to make their business more accessible and inclusive.
  • 82% utilise their website to promote their business outside the shire. Facebook the most popular social media platform (70%)
  • 93% prefer e-newsletter/email as the preferred method of communication from council.

See the full report here.


Address: ,

More information


Enquiries can be directed to Sutherland Shire Council's Economic Development Unit on 9710 0892 or


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